Which service is indicated by the acronym MAAS?

The acronym MAAS stands for "Meet and Assist." This service is designed to provide support to passengers, particularly those who may need additional help navigating the airport, such as families traveling with young children, elderly passengers, or individuals with reduced mobility. The "Meet and Assist" service often involves airport personnel meeting passengers upon their arrival, assisting with the check-in process, guiding them through security, and helping them reach their departure gate or baggage claim.

This service is essential in enhancing the travel experience for those who may find the airport environment overwhelming or confusing. It allows for a smoother transition from arrival to departure and ensures that all passengers can access necessary services and support while traveling. Understanding the importance of such assistance highlights the commitment airlines have to providing a welcoming and accessible travel experience for a diverse range of passengers.