What should a passenger traveling with a visual impairment expect in terms of service?

A passenger traveling with a visual impairment can indeed request assistance for navigation throughout the airport and during the boarding process. Airlines, including Ryanair, recognize the importance of providing adequate support to ensure that all passengers can travel safely and comfortably. This includes offering help with navigating to different areas of the airport such as check-in, security, boarding gates, and retrieving luggage.

The expectation is that airlines will facilitate these services upon request to enhance the travel experience for individuals with visual impairments. This assistance can significantly reduce stress and uncertainty in a busy airport environment. By offering support, airlines aim to uphold their commitment to accessibility and inclusivity for all travelers.

The other options do not align with the level of service that passengers with visual impairments are entitled to. They highlight misconceptions about the independence of visually impaired individuals traveling alone instead of acknowledging their right to assistance.