What should a passenger do if they need special assistance upon arrival?

The correct choice highlights the importance of proactive planning for passengers requiring special assistance. By pre-arranging a Special Service Request (SSR) before arrival, passengers ensure that their needs are clearly communicated to the airline well in advance, allowing for appropriate accommodations to be made. This can include assistance with mobility, accessibility, or any other specific needs that might arise during the travel process.

Pre-arranging the SSR not only guarantees that the necessary resources—such as wheelchair services or personal assistance—are available upon arrival, but it also helps to streamline the overall travel experience, reducing anxiety and uncertainty for the passenger. With advance notice, the airline can prepare adequately, thus enhancing the quality and efficiency of service at the airport.

In contrast, waiting for a random staff member, contacting customer service upon arrival, or notifying other passengers does not ensure that the special assistance will be available or appropriate for the passenger's needs. Each of those alternatives lacks the anticipatory action that is essential in securing timely and effective help, which can significantly impact the passenger's overall experience.