What is a Special Service Request (SSR) in Ryanair?

A Special Service Request (SSR) in Ryanair refers specifically to a request for specific travel needs. This encompasses a wide range of requirements that passengers might have, such as assistance for mobility issues, special meals due to dietary restrictions, or accommodations for traveling with infants or children. By categorizing these requests under SSR, airlines like Ryanair can efficiently manage and prepare for the diverse needs of their passengers, ensuring that they have a smoother and more comfortable travel experience.

In contrast, other options pertain to different aspects of the customer service interaction. Complaints about flight services relate to dissatisfaction with the travel experience, while booking modifications involve changes to existing reservations. A refund application, on the other hand, deals specifically with the financial aspect of a ticket purchase following a cancellation or other service-related issues. These distinctions clarify that while all options are connected to customer interactions with the airline, only the first option directly aligns with the purpose of SSRs in the context of travel needs.