What does DPNA represent in Ryanair SSR practices?

Prepare for the Ryanair Special Service Request exam with interactive flashcards and multiple choice questions. Understand procedures with comprehensive hints and explanations provided for each question. Excel in your assessment!

DPNA, which stands for "Disabled Passenger Needing Assistance," refers specifically to individuals who require support due to a physical or mental disability. This designation is used in the context of air travel to ensure that necessary accommodations and assistance are provided for passengers who have specific needs.

In the context of Ryanair's SSR practices, recognizing DPNA is critical because it helps crews and staff to prepare accordingly for the passenger’s arrival and ensure a smooth travel experience. Airlines are obligated to cater to such requests to comply with regulations concerning passengers with disabilities. The DPNA classification alerts the airline to provide personnel to assist this passenger throughout various stages of their journey, whether during boarding, deplaning, or in case of any emergencies.

The other choices do not align with the official definitions used for SSR codes. They may refer to situations involving different types of assistance or service requests but do not accurately describe the specific needs represented by DPNA.

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