What are "Special Assistance Agents" in the context of Ryanair's SSR program?

Special Assistance Agents play a vital role in Ryanair's SSR program as they are specifically trained to assist passengers with special service requests. This includes providing support for individuals who may require additional help due to various conditions such as mobility issues, visual impairments, or other circumstances that necessitate special attention. These agents ensure that passengers receive the necessary assistance throughout their travel experience, from the check-in process to boarding and disembarking the aircraft.

The other options do not accurately define the responsibilities and focus of Special Assistance Agents. Crew members responsible for in-flight meals, for instance, are tasked primarily with catering functions and do not specialize in handling special service requests. Management personnel overseeing flight schedules focus on operational logistics rather than direct passenger assistance. Security personnel at the airport are dedicated to ensuring safety and compliance with regulations and are not involved in providing the tailored support that Special Assistance Agents offer.