If a passenger's SSR needs change after submission, what should they do?

Prepare for the Ryanair Special Service Request exam with interactive flashcards and multiple choice questions. Understand procedures with comprehensive hints and explanations provided for each question. Excel in your assessment!

The correct action for a passenger whose Special Service Request (SSR) needs to change after submission is to contact Ryanair customer service to update the request. This is essential because the airline needs to have the most accurate and current information in order to properly accommodate the passenger's needs.

Updating the SSR directly with customer service ensures that all modifications are recorded in a timely manner, allowing the airline to prepare adequately for the passenger's arrival. This proactive approach helps in avoiding complications that may arise if the changes are not communicated promptly.

While submitting a new SSR might seem like a logical step, it may lead to confusion or duplicated requests which can complicate the management of the service needs. Ignoring the request could result in the airline being unprepared for the passenger’s requirements, potentially leading to inconvenience. Waiting until arrival at the airport is also ineffective, as it does not allow the airline sufficient time to accommodate the updated needs. Therefore, direct communication with customer service is the most efficient and reliable way to ensure that changes are implemented effectively.

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