How does Ryanair handle missed SSR requests or lack of assistance?

Ryanair encourages passengers to report issues upon arrival at the airport as a means of seeking potential resolutions for missed Special Service Requests (SSR) or lack of assistance. This approach is beneficial as it allows the airline staff to promptly address the situation while the passenger is still present. Immediate reporting can lead to a quicker resolution, such as providing the necessary assistance or support that was initially missed.

Filing complaints online, while an option, does not provide the same immediate opportunity for direct engagement and resolution as speaking with staff at the airport. The ability to report issues ensures that passengers have a channel to communicate their needs and experience firsthand, promoting a more effective resolution process. Additionally, other options, such as automatic compensation or the inability to report issues, do not align with Ryanair's customer service approach, which focuses on direct communication to resolve concerns effectively.