Can passengers use SSR to request extra assistance during boarding and disembarkation?

Prepare for the Ryanair Special Service Request exam with interactive flashcards and multiple choice questions. Understand procedures with comprehensive hints and explanations provided for each question. Excel in your assessment!

Passengers can indeed use Special Service Requests (SSR) to request extra assistance during boarding and disembarkation. This service is designed to accommodate the needs of individuals who may require additional help due to various circumstances, such as mobility issues or other special requirements. Ryanair recognizes that boarding and disembarking can be challenging for some passengers, and providing assistance at these critical times ensures a smoother experience.

Requests for assistance typically encompass a range of needs, including wheelchair services, help for those with mobility impairments, and support for elderly passengers. Therefore, the framework of SSR covers a broad spectrum of situations, allowing passengers to specify the kind of assistance they require to enhance their travel experience.

The other options do not encompass the full scope of SSR provisions, as assistance services are not limited to specific groups such as the elderly or those with disabilities alone. Rather, SSR aims to support a wide array of passengers who might need help during these phases of air travel.

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