Can passengers submit SSRs for flights booked through third-party sites?

Can passengers submit SSRs for flights booked through third-party sites?

• A. No, SSRs can only be submitted for flights booked directly
• B. Yes, but they must confirm requests directly with Ryanair
• C. Yes, SSRs are automatically applied for third-party bookings
• D. No, third-party sites handle all service requests

Answer: (B)

The correct answer is that passengers can submit Special Service Requests (SSRs) for flights booked through third-party sites, but they must confirm these requests directly with Ryanair. This is important because while third-party booking sites facilitate the reservation process, they may not have direct access to Ryanair's systems to process SSRs effectively. Therefore, confirming with Ryanair ensures that the requests are properly documented and handled before the flight, ensuring that any necessary accommodations, such as assistance for reduced mobility or specific dietary needs, are noted and arranged. This understanding emphasizes the necessity for communication between the passenger and Ryanair when using third-party services, reinforcing the role of the airline in managing passenger requests.

The correct answer is that passengers can submit Special Service Requests (SSRs) for flights booked through third-party sites, but they must confirm these requests directly with Ryanair. This is important because while third-party booking sites facilitate the reservation process, they may not have direct access to Ryanair's systems to process SSRs effectively. Therefore, confirming with Ryanair ensures that the requests are properly documented and handled before the flight, ensuring that any necessary accommodations, such as assistance for reduced mobility or specific dietary needs, are noted and arranged.

This understanding emphasizes the necessity for communication between the passenger and Ryanair when using third-party services, reinforcing the role of the airline in managing passenger requests.